Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and profile information
• Contact Information: Email address, phone number, and mailing address
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Usage Data: Information about how you use our service, including analysis history and preferences

1.2 Automatically Collected Information

When you use InfluiQ, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Information: Pages visited, features used, time spent on pages, and click patterns
• Location Information: General location data based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our influencer analysis services
• Account Management: To create and manage your account, process transactions, and send service-related communications
• Personalization: To personalize your experience and provide customized content and recommendations
• Communication: To send you updates, newsletters, marketing communications (with your consent), and respond to your inquiries
• Analytics: To analyze usage patterns, improve our services, and develop new features
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processing, data analytics, email delivery)
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and the safety of our users
• With Your Consent: When you have given us explicit consent to share your information
• Aggregated Data: We may share aggregated, anonymized data that cannot be used to identify you

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection and privacy

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of certain data processing activities, such as marketing communications
• Objection: Object to processing of your personal information for certain purposes

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our service. Types of cookies we use include:

• Essential Cookies: Required for the service to function properly
• Analytics Cookies: Help us understand how visitors use our service
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our service.

8. Children's Privacy

InfluiQ is not intended for children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for significant changes)
• Displaying a notice on our service

Your continued use of InfluiQ after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure that your personal information receives an adequate level of protection in accordance with this Privacy Policy, regardless of where it is processed.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: